Withdrawal from the Contract (Product Return)

We're sorry the product didn't meet your expectations.
You can return your order within 14 days of receiving it.

  • How to return your order:

    Complete the withdrawal form.


    1. Pack the product securely to prevent damage during transport.


    Send the package to the following address:

    Lerni s.r.o.

    Opatovská cesta 14

    040 01 Košice

    Slovakia


    If your order was paid by cash on delivery, please provide your IBAN in the withdrawal form so we can process your refund.


    1. Once we receive and inspect your returned order, we will process your refund in accordance with our Return Policy.
  • Please ensure the returned product is:

    • undamaged and complete,
    • returned in its original packaging (if possible),
    • properly packaged to prevent damage during transport.
Withdrawal Options You can notify us of your withdrawal from the contract using one of the following methods:
1. Online Form RECOMMENDED

Complete the online withdrawal form on our website. Once submitted, we will send a confirmation of receipt to your email address.

Submit Withdrawal Online
2. PDF Form

Download the withdrawal form, complete it, and either send it to us by email or include it in the package with the returned product.

Download PDF Form
Lerni s.r.o., Opatovská cesta 14, 040 01 Košice

Online Withdrawal Form

Please complete the form below. Once we receive your withdrawal request, we will send a confirmation to the email address you provided.

Full Name *
E-mail *
Phone Number (optional)

Order Number *
Product Name(s) *
Quantity *

IBAN (optional) Complete this field only if the refund cannot be processed using the original payment method.
Notes (optional)
Your information is safe with us.

Withdrawal Request Received

Thank you. We have received your withdrawal request and will send a confirmation to .

Your feedback helps us improve.

We would appreciate your feedback on why you decided to return the product or what we could improve. It will help us improve our products and services in the future.